Q. I got a Library Notice about an item I have checked out. Why? What should I do? Will I be charged?

Answer

You probably received a notice because your item is overdue, but don't worry, just return the item, wait a few days for our quarantine process, and your items will be checked in and your account will be cleared. No fines or late fees, ever.

Due dates on Library books and other items checked out last spring were extended until Aug 14, 2020. Automated notices were sent out a few days before and a few days after this due date.

Notices about the replacement costs for items are being sent for your information, however, no bills or holds on student accounts are being sent forward for processing at this time. Just return your item to one of our return boxes, or, contact us via LibChat or Ask a Librarian with questions or concerns. 

Return Library items to book return boxes located outside, near main entrances, on Northwest, Desert Vista, East, West and Downtown Campuses. Campus libraries remain closed. Please be aware that items dropped off in book return boxes will remain on your account for several business days as they are quarantined for staff health and safety. After the quarantine period, items will be checked in and removed from your account. 

THERE ARE NO FINES OR CHARGES BEING APPLIED AT THIS TIME.

  • Last Updated Sep 01, 2020
  • Views 4
  • Answered By Diane VanderPol

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