How Do I Return or Renew My Technology Device (laptop, hotspot, iPad)?

Answer

To Renew (scroll down for information on returning tech):

If you are already registered for the next semester or session, you MAY be able to renew your item(s) online by following these steps below.

NOTE: Due to the need for crucial updates, all laptops and iPads must be returned by May 23, 2024. Students registered for summer classes will be able to swap out their return for a device with a new image. No renewals.

Please note, if you have just registered within the past 24 hours or if you have renewed or tried to renew once already, you may experience difficulties renewing online, please contact us (https://www.pima.edu/academics-programs/academic-support/library/contact-us.html) and we can usually take care of the issue quickly and easily.

Also, note that there is a grace period after the due date before any actions are taken, we can help with late renewals and late returns, no problem!


Start at the Library's home page: https://pima.edu/academics-programs/academic-support/library/

 

Scroll down to select the "View Your Circulation Record and Renew Items" link which is the first choice under the heading Library Information.

 

Subheadings
View Your Circulation Record and Renew Items
Search Course Reserves Lists
Campus Libraries and Hours
Library/FAQ
Faculty LibGuide
For Community Users
Contact US
About the Library

 

Login using your Pima credentials.


Image of  screen showing Username Login
Password Login

 

Under the renew column click the box next to the item you want to renew

 

Example of empty box that can be selected

 

Click on Renew Marked

 

image shows button choices patron will encounter at this step. Choices are to Sort by Checkout, Renew All or Renew Marked. We have highlighted Renew Marked to indicate that is the best choice.

 

You will be asked to confirm, click YES

 

 

The item will renew under the Status Column, until the end of the semester.


Shows an example of what the status column will look like after renewing. New duedate is indicated along with the notation that item has been renewed 1 time

 

Technology devices can be renewed online one time. After you have the device for 2 terms, we ask that you bring it in for updates and inventory control.

 

If you have difficulties renewing your item(s) online, contact us via chat at https://libanswers.pima.edu

 

To Return:

Return equipment (laptops, iPads, hotspots, calculators) to any campus library that is open.

  • Check our library locations and hours.

  • Bring equipment inside the library to return it. Please don't use the drop boxes outside!
  • Bring all the stuff that came with your equipment (power cords, etc).
  • You don't have to return equipment to the same campus library you checked it out from.
  • A trusted friend or family member can return equipment on your behalf.

 

 
  • Last Updated May 20, 2024
  • Views 1349
  • Answered By Susan Kuklin

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