Q. Internet access (federal funds for low income households)


The Emergency Broadband Benefit Program helps families and households struggling to afford internet service during the COVID-19 pandemic.


Apply as soon as possibleThe program will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. 


The program provides a temporary discount on monthly broadband bills for qualifying low-income households. Eligible households can receive:

·       Up to $50/month discount on broadband service and associated equipment rentals.

·       Up to $75/month discount if a household is on qualifying Tribal lands.

·       A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10, but less than $50)


A household is eligible if at least one member of the household meets one of the criteria below:

·       Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;

·       Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;

·       Has received a Federal Pell Grant during the current award year;

·       Has experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or

·       Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program. Participating broadband providers in Arizona are listed here.

  Only one monthly service discount and one device discount is allowed per household.


Apply for the program in one of these ways (if you are eligible):

  • Contact your preferred participating broadband provider directly to learn about their application process.
  • Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
  • Call 833-511-0311 for a mail-in application and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742. 

For more information, please see this Washington Post article detailing the FAQs of the program.

  • Last Updated May 14, 2021
  • Views 1
  • Answered By Joe Brewer

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