Why is my laptop locked or laptop password disabled? Why did my hotspot stop working?

Answer

As part of our efforts to recover overdue tech devices, we are:

  • Suspending service on overdue hotspots
  • Remote locking overdue Macbooks
  • Disabling the password to login to overdue PC laptops

These are items that are more than two weeks overdue. A series of notices and bills have been sent. 

 

The item needs to be returned to a campus library. Contact a library to determine if you are eligible for a renewal. 

 

Only current students are eligible to borrow tech devices. Even if you are currently registered, you still need to bring in the device now for visual inspection/ inventory. If you are verified as a current student, we should be able to unlock/reinstate service and re-check the device out to you. Students have a responsibility when it comes to borrowing technology for responding to due dates and overdue notices. Failure to meet that responsibility may result in the device being non-renewable.

 

 

  • Last Updated Jan 03, 2025
  • Views 118
  • Answered By Diane VanderPol

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