Why is There a Hold on My Account?

Answer

Why is there a hold or bill on my account?

A hold and bill have been placed on your account because you have overdue materials.

 

Common overdues include technology devices:

    CARES Dell laptop ($990.00)

    CARES Macbook Air or Pro ($990.00)

    CARES iPad ($766.20)

    CARES Hotspot ($22.99)

 

What happens now?

Until you return the item(s) or pay the billed amount, you will be blocked from being able to complete certain functions at the College such as registering for classes, getting official transcripts, and graduating. If you have a hotspot, the wifi service will be cancelled and if you have a laptop or tablet, the device may be locked. 

 

What can I do about this?

Return your item(s) to one of the campus libraries. Upon return, all holds and bills will be removed and all functions will be unblocked. There are no late fees or fines, your record is wiped clean. If you are unable to return the item(s) you may pay the replacement costs to clear your account.

 

  • Last Updated Dec 15, 2022
  • Views 128
  • Answered By Susan Kuklin

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